New Airport Certification and Training Classes
Sabre Airline University
 Sabre® Airline University has added new training and certification courses to enhance your knowledge of the solutions you use. Check what is in store for you on the Sabre® Community Portal, including the following:
New Airline Certification Test: The College of Customer Sales & Service is proud to announce the new Airport Certification Test. Based on SabreSonic® Check-in, the certification is designed to validate your knowledge acquired during training and practice of our check-in functionality using questions and interactive scenarios. Access to the testing site can be requested from the college’s “Certifications” page on the Community Portal.
Upcoming College Courses: School is always in session at Sabre Airline University. The following outlines this year’s upcoming training courses.
| College of Commercial Solutions — School of Sabre AirVision In-flight |
| Sabre® AirVision™ In-flight Overview for Account Managers |
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Account Managers |
Available on Request |
| Sabre® AirVision™ In-flight Overview for Caterers Training |
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Caterers |
Available on Request |
| College of Operations Excellence — School of Sabre AirCentre Airport |
| Sabre® AirCentre™ Staff Admin Basic |
Dallas/Ft. Worth, Texas |
Resource administrators |
April 19 – 23 |
| Sabre® AirCentre™ Staff Manager Admin Basic |
Dallas/Ft. Worth, Texas |
Day operations managers |
April 26 – 30 |
| Sabre® AirCentre™ Staff Admin Rule Builder – Advanced |
Dallas/Ft. Worth, Texas |
Resource administrators |
June 14 – 18 |
| Sabre® AirCentre™ Gate Planner Basic |
Dallas/Ft. Worth, Texas |
Gate planners |
May 11 – 13 |
| Suite Installation |
Dallas/Ft. Worth, Texas |
IT - installers |
Available upon request |
| College of Operations Excellence — School of AirCentre Flight |
| Sabre® AirCentre™ Flight Plan Manager – Advanced |
Scottsdale, Arizona |
Flight Dispatchers |
May 18 – 20 |
| Sabre® AirCentre™ Flight Plan Manager – Advanced |
Krakow, Poland |
Flight Dispatchers |
June 7 – 10 |
| Sabre® AirCentre™ Flight Plan Manager – Advanced |
Dallas/Ft. Worth, Texas |
Flight Dispatchers |
Aug. 17 – 19 |
| Sabre® AirCentre™ Flight Plan Manager – Advanced |
Bangalore, India |
Flight Dispatchers |
Nov. 8 – 11 |
| Sabre® AirCentre™ Load Manager – Advanced |
Bangalore, India |
Load planners and managers |
June 28 – July 2 |
| Sabre® AirCentre™ Load Manager Basic |
Dallas/Ft. Worth, Texas |
Load planners and managers |
Dec. 6 – 10 |
| College of Operations Excellence — School of Sabre AirCentre Crew and Flight — EMEA |
| Sabre® AirCentre™ Crew Control |
Stockholm, Sweden |
Crew controller |
May 19 – 21
Sept. 1 – 3
Dec. 1 – 3 |
| Sabre® AirCentre™ Crew Legality Planner |
Stockholm, Sweden |
Crew planner |
April 26 – 28
Aug. 11 – 13
Nov. 27 – 29
Dec. 8 – 10 |
| Sabre® AirCentre™ Crew Schedule Planner |
Stockholm, Sweden |
Crew planners |
May 5 – 7
Aug. 25 – 27
Nov. 17 – 19 |
| Sabre® AirCentre™ Crew Trip Planner |
Stockholm, Sweden |
Crew planners |
May 3 – 4
Aug. 23 – 24
Nov. 15 – 16 |
| Crew Expiry |
Stockholm, Sweden |
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June 3 – 4
Sept. 16 – 17
Nov. 4 – 5 |
| Hotel Concept |
Stockholm, Sweden |
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Sept. 9
Oct. 7 |
| Sabre® AirCentre™ Movement Control – Advanced |
Stockholm, Sweden |
Movement controller |
March 22 – 26
June 14 – 18 |
| Sabre® AirCentre™Time Table Control |
Stockholm, Sweden |
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May 17 – 18
Sept. 6 – 7
Nov. 22 – 23 |
| College of Operations Excellence — School of Sabre AirCentre Crew and Flight — America |
| Sabre® AirCentre™Crew Qualifier – System Admin User Training |
Scottsdale, Arizona |
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May 18 – 20
Aug. 24 – 26
Nov. 9 – 11 |
| Sabre® AirCentre™Crew Control – System Admin User Training |
Scottsdale, Arizona |
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April 20 – 21 |
| Sabre® AirCentre™ Movement Control – System Admin Training |
Scottsdale, Arizona |
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May 4 – 5
Sept. 14 – 15 |
| Sabre® AirCentre™ Maintenance Control – System Admin Training |
Scottsdale, Arizona |
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May 11 – 12
Sept. 21 – 22 |
| Technical Suite Level – System Admin Training |
Scottsdale, Arizona |
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May 4 – 7 |
Training By Request: Other training is available by request for all colleges. Simply contact your Sabre Airline Solutions® account director to learn more.
For More Information: Sabre® Airline University is accessible on the Sabre® Community Portal and empowers customers with the training and information they need to get the most value out of their Sabre Airline Solutions purchases. Log on to the Community Portal and test your skills today.
Taking Customer Care To New Heights
Customer Care
Technical writers in customer care operations have started the year off running, completing several projects, including:
- Sabre® AirCentre™ Staff Admin solution Web services documentation has been completed and posted.
- The Sabre® AirVision™ Fares Manager solution training guide has been updated for Midwest Airlines.
- Frequently Asked Questions have been added to eKnowledge for Sabre® AirVision™ Network.
In addition, we’re making progress on the Sabre® AirVision™ Network Analyzer training guide, supplementing the comprehensive online help that was delivered in December.
Our technical writers have all established milestones with their solutions teams and are well positioned for big strides in production and content improvement this year. We look forward to giving you additional access to updated documentation throughout the year, and we’ll keep you posted on our progress.
In addition, Praveen Prabhakar, Bangalore-based technical writer for customer care operations, published an article on knowledge sharing in a supplement of The Hindu, a respected Indian national newspaper. Praveen is passionate about writing, communicating, and helping his colleagues and customers. We invite you to read Praveen’s article online.
We are proud to have Praveen on our team, and we share his enthusiasm for quality writing and documentation.
Our customer care operations team is always available to assist you, so please feel free to contact us anytime with questions, concerns or suggestions.
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