WestJet And Transaero Join SabreSonic Web Community
Airline Passenger Solutions
During the fourth quarter, Canada-based WestJet and Russian carrier Transaero became the newest members of the SabreSonic® Web community. WestJet launched SabreSonic Web as part of its SabreSonic® Customer Sales & Service implementation, and Transaero now leverages SabreSonic Web as its online booking engine.
SabreSonic Web enables both carriers to efficiently display and sell their products and leverage choices of other partner airline, car and hotel products over the Internet directly to customers at anytime, from anywhere. The Web solutions will also enable them to build and maintain lasting relationships with customers through a cost-effective and flexible online booking engine.
Please join us in welcoming WestJet and Transaero to the SabreSonic Web community!
APIS Success At Icelandair
Airline Operations
After thorough testing and validation, Icelandair went live with the Advanced Passenger Information System module of Sabre® AirCentre™ Crew Control, transmitting crew information to the national authorities in required countries.
“Previous procedures were manual and very time consuming, and this will allow more capacity on qualified business tasks,” said Steinar Sveinsson, manager of operations control at Icelandair. Icelandair, the national carrier of Iceland and an all-Boeing 757 operator, flies to about 20 destinations in Europe and North America from its hub in Reykjavík, Iceland. The APIS capability is now being used on Icelandair’s flights to Canada, the United Kingdom and the United States.
For additional information about APIS, please contact Peter Ragert.
Sun Country Airlines Recognizes Interact Interface Benefits
Business Process Management
The effective and most productive use of any airline reservations system is heavily dependent on its graphical user interface. Efficient usage of the SabreSonic® Res and SabreSonic® Check-in solutions have been realized through the deployment of the Interact Interface as noted by Sun Country Airlines.
"Sun Country Airlines has been using the Interact Interface for reservations and airports since it was first made available and has always been very pleased with the ease of use and functionality it provides,” said Markus Berger, manager of revenue analysis for Sun Country Airlines. “Training for new staff is much simpler and quicker, and new staff can work productively from day one after class is over. Not only does the Interact Interface eliminate having to memorize lines of commands; by presenting simple pop-ups, it cuts down on errors and shows options that users may not even know exist in the Sabre® system.
“Thanks to the fact that many processes are automated and multiple native entries are combined into a single Interact input, our agents actually work faster in an Interact environment than a native Sabre user. The Sabre Airline Solutions® Interact team is very responsive when new functionality is introduced and airlines present feedback. They develop updates to the application in partnership with the airline customers, resulting in a product that keeps getting better and more tuned into the customers' exact needs with every release. We would never consider using native Sabre instead of the Interact Interface. We simply love the product.”
Kenya Airways Adds Automation To Its Airport Operations
Resource Management
SkyTeam affiliate Kenya Airways, the Pride of Africa and the dominant carrier in East Africa, recently chose Sabre® AirCentre™ Airport to automate its airport operations.
The airline, which is based in Nairobi and offers flights to destinations throughout the African continent, as well as to Europe and Asia, chose Sabre AirCentre Airport for its integration capabilities, strong industry reputation and global presence.
Last year, airport operations were the only operational area at Kenya Airways without any significant automation. Planning for staff, GSE deployment and day-to-day management relied heavily on the experience of line managers and tended to be extremely reactive and labor intensive. Growth at the airline and the addition of several new routes made that process very difficult to maintain. To address the situation, Kenya Airways began canvassing the market for an airport resource management system.
The implementation has been led by Sabre Airline Solutions® consultants beginning with a thorough assessment of the operation last August. The full Sabre AirCentre Airport staffing solution is currently being implemented at Kenya Airways with a recent cutover of Sabre® AirCentre™ Staff Planner and Sabre® AirCentre™ Roster Maker. Phase 2, Sabre® AirCentre™ Staff Admin, is expected this month, and phase 3, Sabre® AirCentre™ Staff Manager, will follow in May.
The airport implementation will cover the Nairobi hub at Jomo Kenyatta International Airport and the important second station at Moi International Airport, Mombasa.
Moses Abira, the Kenya Airways airports project leader, notes that the airline has derived significant value from the planning solution during 2010 budget preparations. The airline’s airport planning team was able to generate many more verifiable numbers faster than ever before and expects to produce its entire March 2010 operational rosters completely within the solution.
We’re excited to be working with Kenya Airways in this capacity!
For additional information about Kenya Airways’ project or Sabre AirCentre Airport, please contact Brent O’Brien.
Canadian North Selects Sabre AirVision Revenue Manager
Revenue Management
Canadian North, based in Yellowknife, Canada, is the latest airline to join the Sabre® AirVision™ Revenue Manager community. The airline serves the northern communities of Canada through Edmonton, Calgary and Ottawa and is a long-time customer of SabreSonic® Customer Sales & Service.
Welcome Canadian North to our user community!
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